One Number, Answered Live, Any Hour.
Derailments, spills, chemical releases, chemical fires, washouts and track out of service. Tell us what happened and where, and we confirm crew and ETA on the call. Dispatchers are on the line day and night, ready to route the right crew and equipment to your site the moment you call.
This page is for non urgent details. If it is happening now, call 662-781-4481.
What to have ready when you call
Location and the nearest practical access point for equipment
What happened, and roughly when
Material involved, if anything has released, and quantity if known
Site contact name and a phone number that will be answered
Any restrictions: railroad protection, permits, escorts, plant access rules, gate hours
If you do not have all of it, call anyway. Half the information now is better than complete information in an hour, and a dispatcher can work with what you have.
What happens after you hang up
The dispatcher identifies the closest crew with the right equipment and confirms an arrival time with you, on that first call. Crews mobilize while the details are still being worked out. On arrival, the site is assessed and stabilized before anything else, and you get a named point of contact who stays with the job through closeout.
Coverage
Who we respond for
Program 662-781-4481 into your phone before you need it.
The companies that have it saved are the ones whose incidents stay small.